What Our Customers Say
We had been treated terribly by our previous HOA management company and had pretty much given up. Jared reviewed our account, found the discrepancies, and worked to get us a fair solution.
– Jessica K. | Villages of Langham Creek
Our neighborhood definitely provides challenges for Spectrum, but they always handle things with efficiency and grace. Spectrum has relieved a lot of the stress and work that our board previously dealt with on their own.
– Stephanie W. | La Cantera
They are very good at keeping the board updated on financial updates and community information unlike our past management companies.
– Bruce N. | Saddlebrook at Teall HOA
Austin Metropolitan Area Community Management Services
Legendary Customer Service
Sure, we’re an HOA management company (and a good one at that), but we're also experts in customer service. We love people, and we love finding refreshingly different ways to keep HOA board members, community managers, and homeowners happy. From our extended concierge hours and easy-to-access online services to our dedicated managers and talented teams, we’ve got the people and the processes in place to make every customer feel like they’re our favorite customer.
Focused on Single-Family Homes
We knew we couldn’t provide the level of quality we wanted if we tried to be a “do it all” kind of company. That’s why we decided to zero in on communities of single-family homes. By focusing our efforts, we’ve become experts in the single-family home market, which means we know the ins, the outs, the ups, and the downs of these neighborhoods. Why be a jack-of-all-trades when you can be the master of one?
Listen, sometimes it’s hard to get your own mother to call you back, let alone your HOA management company. That’s why we’re committed to top-notch communication. We offer same business-day responses for calls and emails, plus regular financial updates (You don’t even have to ask!). You can also expect total transparency when it comes to project bids and timelines. Basically, we’re a well-oiled communication machine. So while you’re waiting for Mom to call back, feel free to drop us a line.
Get A Community Manager Based In The Austin Area With A Team of Experts.
We believe that when our people are happy, your people are happy. That’s why we don’t overwhelm our community managers by making them fly solo or handle tons of communities at once. Instead, you get a dedicated manager supported by teams of people who are experts in specific areas of HOA management. Those teams are available and ready to tackle community concerns when and where they arise. You get the advice and help of the experts, our managers get the support they need, and your community is all the better for it. Win, win, win.
What to really look for in an HOA management company
How many properties are assigned to a community manager?
We only assign 5-8 communities to a community manager
Find out what their customers say about them.
Feel free to look through our testimonials page and Google reviews
Look for signs on how well they take care of their employees.
We’re consistently voted one of the top places to work and well reviewed on career sites.
Do they commit to a guaranteed same day response?
There is never an excuse to ignore customers but this industry does
Do they specialize in communities like yours?
If your community management company specializes in everything, then they specialize in nothing. Our focus gives us the ability to provide excellent service.
What kind of reporting and communication standards do they offer?
We are a communication company that happens to work for HOAs. You
can be assured there will be no gaps in communication when working with us.
Serving Communities Across the Austin Area
Diverse culture, below-average housing costs, great employment opportunities, low crime, and food trucks galore. Sound like heaven? Close—it's Austin. There are plenty of reasons why people of all ages are attracted to Austin, and plenty of reasons why more and more people are calling "The Live Music Capital of the World" by a different name: home. And, let's face it: once you've experienced Longhorn football, the Hamilton Pool, Home Slice Pizza, and the views from the 360 Bridge, you'll never want to live anywhere else.
Just like any other popular city, Austin has its fair share of single-family home communities with HOAs. And, just like any HOAs, Austin HOAs have their fair share of problems. It seems like no matter what you try or who you hire, you get poor communication, lack of consistent processes, and outdated tools and resources. It's time to shake things up (We are trying to Keep Austin Weird, after all!).
HOA Management Services Your Community Needs For A Fair Price
We'd like to think of Austin as a refreshingly different city, as we're a refreshingly different HOA management company. Our setup and structure brings you innovation, amazing customer service, and a commitment to helping you build and maintain a great Austin community. No more waiting (and waiting) to get a call back: we return calls the same business day. No more wondering if your finances are stable at the end of the month: we provide automatic reports that tell you everything you need to know. And, no more fielding requests or complaints from frustrated homeowners: we'll do that, too!
Our people love what they do, and what they do best is make your life easier. Ready to find out more? It takes just 10 minutes to get a bid. Give us a call at 512-834-3900, or fill out our online form to get started. We look forward to hearing from you!
What’s the story behind the lime?
We picked the lime because it has everything to do with an HOA management company. When we think of a lime, we think of refreshment and the relief that comes with it. Limes reduce the pain of spicy foods. They are different. They are also delicious. In other words, we turn the unsavory into an enjoyable, even delectable, experience. This industry has a reputation for bad service, overpriced options, and poor communication standards. That’s why we decided it was time for a refreshing alternative. More than 15 years later, Spectrum Association Management serves communities throughout Arizona and Texas with expert support and quick communication at an affordable price. Add some lime to your community by requesting a bid now!