Get ready for a
REFRESHINGLY Different
HOA Management Company
Are You Ready
for
REFRESHINGLY Different
HOA Management?
Are you dealing with any of this?
We Hope Not, BUT...
If you’re ready to get started, great! If you’re still deciding just keep reading.
Are you dealing with any of this?
Overwhelmed manager?
Project procrastination?
A company that doesn’t “get” your community?
Slow response times?
Feeling burned out?
Inaccurate or delayed financials?
Feeling more like a burden than a partner?
We Hope Not, BUT...
If any (or all) of the above sounds familiar, your management could use a refresh. If you’re ready to get started, great! If you’re still deciding just keep reading.
SO, WHO ARE WE?
We’re SpectrumAM, the refreshingly different HOA management company, offering real solutions to real problems in real single family communities…for real. Since 2000, we’ve been helping communities break free from ineffective, status quo HOA management.
Nice to meet you.
SO, WHO ARE WE?
We’re SpectrumAM, the refreshingly different HOA management company, offering real solutions to real problems in real single family communities…for real. Since 2000, we’ve been helping communities break free from ineffective, status quo HOA management.
Nice to meet you.
WHAT WE DO
We’re really, really good at keeping our customers happy. 97% of them stay with us. We can help you with all aspects of your community management, including:
Homeowner help
Online chat, email, and one-call resolutions for your homeowners
Project management
Fewer delays, 10 day turnaround and more “getting it done”
Financial Clarity
Real time financial reports, right when you need them
Manager training
More consistency, more efficiency, more awesome
WHAT WE DO
We’re really, really good at keeping our customers happy. 97% of them stay with us. We can help you with all aspects of your community management, including:
Homeowner help
Online chat, email, and one-call resolutions for your homeowners
Project management
Fewer delays, 10 day turnaround and more “getting it done”
Financial Clarity
Real time financial reports, right when you need them
Manager training
More consistency, more efficiency, more awesome
HOW WE’RE DIFFERENT
We don’t mean to brag, but we’ve figured a few things out. We specialize in single family HOA service. We aren’t for everyone (sorry, condos). We work hard, work smart, and stick to our three big values:
Communication
Same business-day response to calls and emails + a weekly updateWhen it comes to communication, we don’t leave you hanging. We work to respond to calls and emails the same business day, so your problems are handled quickly and efficiently. We also work hard to keep everyone in the loop, with regular updates on financials, and transparency on bids and pricing for projects. We have a team of communication experts working for you. And we extend our communication skills to homeowners as well, with real-time solutions that they can find online, over the phone, or in one of our local offices.
Customer service
Consistent service and smart tools for your board and homeownersWe know you care about the people in your community. We care about them, too. We bring top notch customer service to the game, with extended concierge hours, online homeowner help, and processes that keep things smooth and consistent. We also make sure our managers are never working with too many communities, so they can build a strong personal relationship with the ones they do serve.
Expertise
We hire the best, train them well, and put them to work for youWe only manage single-family HOAs, so we’re pretty darn good at it. Each of our team members is an expert at one job, rather than a jack-of-all-trades, so you get someone who really knows what they’re talking about, every time. How do we maintain such a high standard? We’re really (really) careful about who we hire, and once they’re on our team, we take care of them well. This care includes top notch in-house training for all. Our people love what they do, and that passion shows in the quality of their work.
HOW WE’RE DIFFERENT
We don’t mean to brag, but we’ve figured a few things out. We specialize in single family HOA service. We aren’t for everyone (sorry, condos). We work hard, work smart, and stick to our three big values:
Communication
Same business-day response to calls and emails + a weekly updateWhen it comes to communication, we don’t leave you hanging. We work to respond to calls and emails the same business day, so your problems are handled quickly and efficiently. We also work hard to keep everyone in the loop, with regular updates on financials, and transparency on bids and pricing for projects. We have a team of communication experts working for you. And we extend our communication skills to homeowners as well, with real-time solutions that they can find online, over the phone, or in one of our local offices.
Customer service
Consistent service and smart tools for your board and homeownersWe know you care about the people in your community. We care about them, too. We bring top notch customer service to the game, with extended concierge hours, online homeowner help, and processes that keep things smooth and consistent. We also make sure our managers are never working with too many communities, so they can build a strong personal relationship with the ones they do serve.
Expertise
We hire the best, train them well, and put them to work for youWe only manage single-family HOAs, so we’re pretty darn good at it. Each of our team members is an expert at one job, rather than a jack-of-all-trades, so you get someone who really knows what they’re talking about, every time. How do we maintain such a high standard? We’re really (really) careful about who we hire, and once they’re on our team, we take care of them well. This care includes top notch in-house training for all. Our people love what they do, and that passion shows in the quality of their work.
WHY WE DO IT
Short Answer:
WE LOVE IT. PERIOD.
Longer answer:
Helping homeowners, and the HOA boards that serve them, is what we’re passionate about. In fact, we consider ourselves to be a customer service company that just happens to serve HOAs. Your people are our people.
WHY WE DO IT
Short Answer:
WE LOVE IT. PERIOD.
Longer answer:
Helping homeowners, and the HOA boards that serve them, is what we’re passionate about. In fact, we consider ourselves to be a customer service company that just happens to serve HOAs. Your people are our people.
Board Knowledge at Your Fingertips
If you want to get to know us better, you can also sign up for our newsletter, or check out our no-cost Boardline board training program for easy-to-implement tips on all things HOA management.
Board Knowledge at Your Fingertips
If you want to get to know us better, you can also sign up for our newsletter, or check out our no-cost Boardline board training program for easy-to-implement tips on all things HOA management.
