Concierge Lead Submission Page

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Thank you for calling Spectrum, this is *__name__*, how may I help you?

Thank you for calling! Just in case we get disconnected, may I have your Name and Phone Number please?
Thank you. We appreciate you reaching out about your community. Are you in Texas, and if so, what is the closest major city? And about how many homes are in your community?
Great, thank you.

I’m going to attempt to connect you to one of my coworkers, may I place you on a brief hold?

IF LESS THAN 300 homes, or in a place anywhere except Texas or Phoenix, AZ, transfer to Tabitha Clark with live, warm transfer, 210-483-8176 .
  • Condos, Not TX/AZ, or Less than 250 Units: Tabitha Clark 210-483-8176
  • If more than 300 homes, and in Houston or surrounding area, transfer to Sally Armitage, with live, warm transfer. 832-500-2239

  • If more than 300 homes, and in Dallas, Fort Worth, Austin, or Waco, transfer to Dave Boggess with live, warm transfer. 512-954-6416

  • If more than 300 homes, and in San Antonio, or Corpus Christi, transfer to Jonathan Briggs, with live, warm transfer. 210-507-1575

  • If more than 300 homes, and in Phoenix, or surrounding area, transfer to Tabitha Clark with live, warm transfer. 210-483-8176

  • If unable to reach that person in warm transfer, please get back to customer:
I was unable to reach our Business Development team, may I gather a little more information from you and they will get back to you as soon as they are available?
Is there any additional information you would like me to share with them?
Thank you again for calling Spectrum! I’ll have them reach out to you as soon as they are available.
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