How much is a late payment?
Chris Henson2022-03-04T15:23:18-06:00How much is a late payment? A: Fees and charges related to late payments vary by community since each community's governing documents have different penalties. Most associations carry
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How can I see if my HOA dues increased?
Chris Henson2020-11-12T14:51:02-06:00How can I see if my HOA dues increased? A: Assessment amounts and billing frequencies can be found by logging into your homeowner portal at spectrumam.com. Once you
I need the contact information for the board, how do I get that?
Chris Henson2021-01-21T10:53:41-06:00I need the contact information for the board, how do I get that? A: Board member names are listed under the ‘Community Info’ tab. You can log in
Is there a fitness center?
Chris Henson2019-12-04T13:55:38-06:00Is there a fitness center? A: To see if your community has a fitness center, log into your account for community amenity information. You can login to your account
How can I verify the HOA amount I owe for my property?
Chris Henson2020-11-12T14:43:09-06:00How can I verify the HOA amount I owe for my property? A: Assessment amounts and billing frequencies can be found by logging into your homeowner portal at
Why is my account blocked?
Chris Henson2019-12-04T13:55:22-06:00Why is my account blocked? A: If you find your account is blocked, please contact us for detail regarding the status of your account. You may contact us here.
What is delinquent interest?
Chris Henson2022-03-04T15:21:37-06:00What is delinquent interest? A: Delinquent interest is a cost to homeowners by the HOA when assessments are not paid by the due date. It is usually a
I paid more than once, what do I do?
Chris Henson2021-01-21T12:40:07-06:00I paid more than once, what do I do? A: If you mistakenly paid your assessments or other amounts more than once, please contact us here and we
What is a master policy?
Chris Henson2022-03-10T12:53:14-06:00What is a master policy? A: A master insurance policy provides coverage for damage to the property in the community that is shared by the property owners. This
Who handles tree trimming?
Chris Henson2021-01-21T12:52:40-06:00Who handles tree trimming? A: If the tree is in a common area, such as near the association’s playground, this will most likely be the responsibility of the